Questions C-C4H51-2405 Exam | Real C-C4H51-2405 Torrent

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SAP C-C4H51-2405 Exam Syllabus Topics:

Topic	Details
Topic 1	Customer Support Services: This section is designed to evaluate the expertise of customer support professionals, such as SAP Customer Support Consultants, in managing Registered Products, Installed Base, and Warranty Management within service tickets. It also addresses Contracts and Case Management in the SAP Service Cloud.
Topic 2	Data Management: This section assesses the skills of data management professionals, such as SAP Data Migration Specialists. It involves using data migration templates, resolving migration issues, understanding mass data maintenance, and describing SAP pre-packaged integration scenarios.
Topic 3	Basic Setup Settings: This section is targeted at implementation consultants and project managers responsible for the initial setup of SAP Cloud for Customer implementations. It includes understanding standard implementation methodologies, fine-tuning timelines, adjusting predefined settings, and tailoring solutions to meet specific customer needs.
Topic 4	Reporting:This section focuses on the abilities of reporting analysts and SAP consultants who handle SAP Cloud for Customer reports. It covers the use of Microsoft Excel in conjunction with SAP reports, identifying components of custom reports, and creating interactive dashboards.

SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q58-Q63):

NEW QUESTION # 58
Which settings can you control for the email channel setup? Note: There are 3 correct answers to this question.

A. Ticket type
B. Channel direction
C. Mashup service
D. Notification type
E. Channel type

Answer: B,D,E

NEW QUESTION # 59
You are setting up an organizational structure for a new implementation. Which actions can you take while performing this task?
Note: There are 2 correct answers to this question.

A. Make sure that each organizational unit can have only one function at a time.
B. Assign an employee to several organizational units.
C. Use the Reporting Line function for selection.
D. Make sure an organizational node can only be set up with a replication process from the back end.

Answer: B,C

NEW QUESTION # 60
Which data is replicated unidirectionally from SAP Service Cloud to SAP CRM?

A. Accounts
B. External pricing
C. Products
D. Social media profiles

Answer: A

NEW QUESTION # 61
Which fields can be used to maintain service levels? Note: There are 2 correct answers to this question.

A. Custom fields
B. Due Date
C. Priority
D. Category

Answer: B,C

NEW QUESTION # 62
Your customer has determined that one of their products has a known fault. They would like to ensure that all tickets with that product be automatically assigned to the escalation team.
Which feature of SAP Service Cloud would you use to perform this action?

A. Workflow distribution rules
B. Notifications
C. Fine-tuning
D. Service categories

Answer: A

NEW QUESTION # 63
......

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Questions C-C4H51-2405 Exam | Real C-C4H51-2405 Torrent

Real C-C4H51-2405 Torrent | C-C4H51-2405 Valid Dumps Files

SAP C-C4H51-2405 Exam Syllabus Topics:

SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q58-Q63):

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